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PostPosted: Thu Apr 04, 2013 11:43 am 
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Snes9x White Belt

Joined: Thu Apr 04, 2013 11:30 am
Posts: 3
Hello,

I'm facing a weird bug, could I humbly ask for your help, please ?

I've got a brand new windows 8 Dell laptop (inspiron series, 64 bits, intel something inside), for my kids' allowed PC recreational activities (videos, gaming, educational stuff, and hopefully interesting the elder one in basical coding).

I downloaded snes9x 1.53, and when running its executable file, I had the error message stating that d3dx9_38.dll was missing.

And yet, running dxdiag, I saw that directX11 was already installed on the machine (you can at least trust Dell to ship laptops with fully installed and working drivers and software), so I can assume that a file related to directX9 ought to be already included in the system, don't you think ?

I then proceeded to downloading that dll file (from here, "download zip file") to snes9x's folder.
To no avail, there was an error message stating that snes9x-x64.exe had an application error (0xc000007b).

...
And here, frankly, I'm lost.

Would you have an advice, perhaps, please ?

- should I try installing directx9, even though DX11 is already present ? I fear it would wreck havoc in the system
- should I try installing snes8x, with hopes it will work this time ?

Thank you VERY MUCH if you can help :)
Kind regards,
Sabinou


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PostPosted: Thu Apr 04, 2013 12:59 pm 
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Official Win32 Porter/Dev
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Joined: Thu Aug 30, 2007 10:15 pm
Posts: 509
Windows 8 does not include the required DirectX9 runtime. You can install it via the web installer from Microsoft: http://www.microsoft.com/en-us/download ... aspx?id=35
DX9 has no problem being installed together with later versions.


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PostPosted: Thu Apr 04, 2013 1:57 pm 
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Snes9x White Belt

Joined: Thu Apr 04, 2013 11:30 am
Posts: 3
Quote:
DX9 has no problem being installed together with later versions.


It seems I was mistaken, then !

Thank you very much, OV2 :)


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PostPosted: Thu Apr 04, 2013 6:50 pm 
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Snes9x White Belt

Joined: Thu Apr 04, 2013 11:30 am
Posts: 3
My final update, in case other people come here through some web search : it worked ! :D

Huge props for the help, once again :)


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PostPosted: Fri May 03, 2013 5:28 pm 
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Snes9x White Belt

Joined: Fri May 03, 2013 5:26 pm
Posts: 3
I have a surface pro with the same problem except it won't dx9 to be installed.


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PostPosted: Sun May 05, 2013 2:49 pm 
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Snes9x Orange Belt

Joined: Tue May 03, 2011 2:35 pm
Posts: 253
tsanguine wrote:
I have a surface pro with the same problem except it won't dx9 to be installed.
what error are you receiving?


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PostPosted: Mon May 06, 2013 3:47 pm 
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Snes9x White Belt

Joined: Fri May 03, 2013 5:26 pm
Posts: 3
An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows Folder to determine the problem.

DXError.log :arrow:

--------------------
[03/15/13 21:23:30] module: dsetup32(Jun 2 2010), file: inline.h, line: 97, function: IsDotNETFrameworkInstalled

Failed API: GetCORVersion()

--------------------
[03/16/13 23:02:06] module: dsetup32(May 30 2008), file: inline.h, line: 97, function: IsDotNETFrameworkInstalled

Failed API: GetCORVersion()

--------------------
[05/02/13 22:19:19] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[05/02/13 22:19:19] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[05/03/13 10:06:31] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[05/03/13 10:06:31] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[05/03/13 10:09:24] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[05/03/13 10:09:24] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[05/03/13 10:16:32] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[05/03/13 10:16:32] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[05/06/13 08:39:36] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[05/06/13 08:39:36] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.


DirectX.log :arrow:

05/02/13 22:18:21: DXWSetup: ***** DXWSETUP *****
05/02/13 22:18:21: DXWSetup: WinMain()
05/02/13 22:18:21: DXWSetup: IsIA64(): not IA64.
05/02/13 22:18:21: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup.dll
05/02/13 22:18:21: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup.dll
05/02/13 22:18:21: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup32.dll
05/02/13 22:18:21: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup32.dll
05/02/13 22:18:21: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/02/13 22:18:21: DXWSetup: DirectX Version: 4.09.00.0904.00
05/02/13 22:18:21: DXWSetup: Setup Version: 4.09.00.0904.00
05/02/13 22:18:21: DXWSetup: A newer version of DirectX have been installed already.
05/02/13 22:19:19: DXWSetup: CDXWSetup::CDXWSetup()
05/02/13 22:19:19: DXWSetup: CDXWSetup::DownloadDXUpdate()
05/02/13 22:19:19: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
05/02/13 22:19:19: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/02/13 22:19:19: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
05/02/13 22:19:19: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
05/02/13 22:19:19: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
05/02/13 22:19:19: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
05/02/13 22:19:19: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
05/02/13 22:19:19: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
05/02/13 22:19:19: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/02/13 22:19:19: DXWSetup: WM_APP_DOWNLOADDXUPDATE
05/02/13 22:19:19: DXWSetup: CDXWSetup::InitInstallEngine()
05/02/13 22:19:19: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
05/02/13 22:19:19: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
05/02/13 22:19:19: DXWSetup: WM_APP_ENDDOWNLOAD
05/02/13 22:19:23: DXWSetup: CDXWSetup::~CDXWSetup()
05/02/13 22:20:34: DXWSetup: ***** DXWSETUP *****
05/02/13 22:20:34: DXWSetup: WinMain()
05/02/13 22:20:44: DXWSetup: ***** DXWSETUP *****
05/02/13 22:20:44: DXWSetup: WinMain()
05/02/13 22:28:18: DXWSetup: CreatePropertySheet() returns -9.
05/02/13 22:28:18: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup.dll.
05/02/13 22:28:18: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup32.dll.
05/03/13 10:06:24: DXWSetup: ***** DXWSETUP *****
05/03/13 10:06:24: DXWSetup: WinMain()
05/03/13 10:06:24: DXWSetup: IsIA64(): not IA64.
05/03/13 10:06:24: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:06:24: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:06:24: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:06:24: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:06:24: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/03/13 10:06:24: DXWSetup: DirectX Version: 4.09.00.0904.00
05/03/13 10:06:24: DXWSetup: Setup Version: 4.09.00.0904.00
05/03/13 10:06:24: DXWSetup: A newer version of DirectX have been installed already.
05/03/13 10:06:30: DXWSetup: CDXWSetup::CDXWSetup()
05/03/13 10:06:30: DXWSetup: CDXWSetup::DownloadDXUpdate()
05/03/13 10:06:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
05/03/13 10:06:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:06:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
05/03/13 10:06:30: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
05/03/13 10:06:30: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
05/03/13 10:06:30: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
05/03/13 10:06:30: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
05/03/13 10:06:31: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
05/03/13 10:06:31: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:06:31: DXWSetup: WM_APP_DOWNLOADDXUPDATE
05/03/13 10:06:31: DXWSetup: CDXWSetup::InitInstallEngine()
05/03/13 10:06:31: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
05/03/13 10:06:31: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
05/03/13 10:06:31: DXWSetup: WM_APP_ENDDOWNLOAD
05/03/13 10:06:39: DXWSetup: CDXWSetup::~CDXWSetup()
05/03/13 10:06:41: DXWSetup: CreatePropertySheet() returns -9.
05/03/13 10:06:41: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup.dll.
05/03/13 10:06:41: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup32.dll.
05/03/13 10:09:19: DXWSetup: ***** DXWSETUP *****
05/03/13 10:09:19: DXWSetup: WinMain()
05/03/13 10:09:19: DXWSetup: IsIA64(): not IA64.
05/03/13 10:09:19: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:09:19: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:09:19: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:09:19: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:09:19: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/03/13 10:09:19: DXWSetup: DirectX Version: 4.09.00.0904.00
05/03/13 10:09:19: DXWSetup: Setup Version: 4.09.00.0904.00
05/03/13 10:09:19: DXWSetup: A newer version of DirectX have been installed already.
05/03/13 10:09:24: DXWSetup: CDXWSetup::CDXWSetup()
05/03/13 10:09:24: DXWSetup: CDXWSetup::DownloadDXUpdate()
05/03/13 10:09:24: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
05/03/13 10:09:24: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:09:24: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
05/03/13 10:09:24: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
05/03/13 10:09:24: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
05/03/13 10:09:24: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
05/03/13 10:09:24: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
05/03/13 10:09:24: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
05/03/13 10:09:24: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:09:24: DXWSetup: WM_APP_DOWNLOADDXUPDATE
05/03/13 10:09:24: DXWSetup: CDXWSetup::InitInstallEngine()
05/03/13 10:09:24: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
05/03/13 10:09:24: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
05/03/13 10:09:24: DXWSetup: WM_APP_ENDDOWNLOAD
05/03/13 10:09:28: DXWSetup: CDXWSetup::~CDXWSetup()
05/03/13 10:09:29: DXWSetup: CreatePropertySheet() returns -9.
05/03/13 10:09:29: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup.dll.
05/03/13 10:09:29: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup32.dll.
05/03/13 10:16:25: DXWSetup: ***** DXWSETUP *****
05/03/13 10:16:25: DXWSetup: WinMain()
05/03/13 10:16:25: DXWSetup: IsIA64(): not IA64.
05/03/13 10:16:25: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:16:25: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup.dll
05/03/13 10:16:25: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:16:25: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup32.dll
05/03/13 10:16:25: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/03/13 10:16:25: DXWSetup: DirectX Version: 4.09.00.0904.00
05/03/13 10:16:25: DXWSetup: Setup Version: 4.09.00.0904.00
05/03/13 10:16:25: DXWSetup: A newer version of DirectX have been installed already.
05/03/13 10:16:32: DXWSetup: CDXWSetup::CDXWSetup()
05/03/13 10:16:32: DXWSetup: CDXWSetup::DownloadDXUpdate()
05/03/13 10:16:32: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
05/03/13 10:16:32: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:16:32: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
05/03/13 10:16:32: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
05/03/13 10:16:32: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
05/03/13 10:16:32: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
05/03/13 10:16:32: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
05/03/13 10:16:32: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
05/03/13 10:16:32: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/03/13 10:16:32: DXWSetup: WM_APP_DOWNLOADDXUPDATE
05/03/13 10:16:32: DXWSetup: CDXWSetup::InitInstallEngine()
05/03/13 10:16:32: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
05/03/13 10:16:32: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
05/03/13 10:16:32: DXWSetup: WM_APP_ENDDOWNLOAD
05/03/13 10:16:37: DXWSetup: CDXWSetup::~CDXWSetup()
05/03/13 10:16:38: DXWSetup: CreatePropertySheet() returns -9.
05/03/13 10:16:38: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup.dll.
05/03/13 10:16:38: DXWSetup: Deleted file C:\windows\system32\directx\websetup\dsetup32.dll.
05/06/13 08:39:31: DXWSetup: ***** DXWSETUP *****
05/06/13 08:39:31: DXWSetup: WinMain()
05/06/13 08:39:31: DXWSetup: IsIA64(): not IA64.
05/06/13 08:39:31: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup.dll
05/06/13 08:39:31: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup.dll
05/06/13 08:39:31: DXWSetup: Unable to get Version on target file C:\windows\system32\directx\websetup\dsetup32.dll
05/06/13 08:39:31: DXWSetup: Installed file C:\windows\system32\directx\websetup\dsetup32.dll
05/06/13 08:39:31: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/06/13 08:39:31: DXWSetup: DirectX Version: 4.09.00.0904.00
05/06/13 08:39:31: DXWSetup: Setup Version: 4.09.00.0904.00
05/06/13 08:39:31: DXWSetup: A newer version of DirectX have been installed already.
05/06/13 08:39:36: DXWSetup: CDXWSetup::CDXWSetup()
05/06/13 08:39:36: DXWSetup: CDXWSetup::DownloadDXUpdate()
05/06/13 08:39:36: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
05/06/13 08:39:36: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/06/13 08:39:36: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
05/06/13 08:39:36: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
05/06/13 08:39:36: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
05/06/13 08:39:36: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
05/06/13 08:39:36: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
05/06/13 08:39:36: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
05/06/13 08:39:36: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
05/06/13 08:39:36: DXWSetup: WM_APP_DOWNLOADDXUPDATE
05/06/13 08:39:36: DXWSetup: CDXWSetup::InitInstallEngine()
05/06/13 08:39:36: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
05/06/13 08:39:36: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
05/06/13 08:39:36: DXWSetup: WM_APP_ENDDOWNLOAD


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PostPosted: Tue May 07, 2013 1:01 am 
Offline
Snes9x Orange Belt

Joined: Tue May 03, 2011 2:35 pm
Posts: 253
try installing via the full redist.


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PostPosted: Tue May 07, 2013 3:08 pm 
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Snes9x White Belt

Joined: Fri May 03, 2013 5:26 pm
Posts: 3
That worked. Thank you.


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