this issue is reported quite a bit... here's some basic steps on how to troubleshoot your game controller:
1. Be sure all drivers are installed (though for the most part, game controllers should use basic Windows/Linux drivers unless it's a <insert random console/handheld controller conversion here> gamepad).
2. Open the game controllers app in the Windows Control Panel (in Windows 7 you'll have to find it in the devices menu and right-click the controller). Be sure the controller detects and all buttons/d-pads/sticks function as they should. In Linux, you'll have to find where your gamepad is functioning (usually off of /dev/js0 or /dev/input/js0) and in a terminal window type cat /dev/js0 or cat /dev/input/js0. Press the buttons, and a bunch of garbage output should show.
3. Be sure the controller works in another USB plug and/or on another computer.
4. Be sure the controller works in other games and emulators.
5. Be sure you have the latest version of Direct X installed.
If you are still having trouble, click here
Unofficial Test Monkey For:
* Snes9X GX (Wii)
* Snes9X EX (Android)
* Snes9X 64-bits (PC/Mac)ZSNES